What is WebClient

WebClient is your virtual office, where you can access all the tools you need to manage daily tasks and stay in touch with your colleagues. To start using WebClient, create an account and log in (see First steps into WebClient).

Figure. Main screen.

Main menu

This menu lists the IceWarp services available to you.

New button

The New button opens a drop-down menu where you can create a new item: Email, Conference, Appointment, Note, Task, Document, Spreadsheet, Presentation, Email Template, TeamChat Room, Contact, Distribution List, Booking, or Send SMS.

Navigation bar

  • The Followed icon shows new activity notifications from the TeamChat rooms you follow, such as replies, new posts, etc.

  • The Chat icon opens the Conversations tab with your recent chats. Click a contact to start a conversation. In the chat window, you can start a conference or browse chat history. Use the Contacts tab to find other users. Right-clicking a contact—either in Conversations or Contacts—to access more options and details.

  • The Calendar icon opens your Calendar.

  • The Upload Center opens a list of files and documents shared through instant messaging.

  • The avatar displays your online status. When you click it, you can access the User settings.

  • ChatGPT icon opens AI Buddy — your standalone AI assistant for questions, file uploads, and image creation. Note that you will see this option only if you enable it in Marketplace section in your WebClient. More info here.

User settings

The User settings menu allows you to customize your WebClient appearance, manage your out-of-office status, set up two-step verification, and access the Options menu with more advanced settings. See Quick Options for more details.

Search bar

The search bar allows to search within the selected folder. Type the word and click or choose an option from the Search Wizard. The content changes according to the folder type.

Favorite items

Click the button to get a quick access to your favorite folders, files, etc.

Menu bar

Menu bar contains dynamic elements for managing general and specific actions. The view of the Menu bar icons depends on the IceWarp product (Mail, TeamChat, Files & Documents, etc.) you are using at the moment.

Figure. Menu bar with options enabled for 1 - Mail and 2 - Files & Documents.

General icons:

  • Print. Opens printing settings (can be used to save the email in pdf)

  • Delete. Deletes the item

  • Empty folder. Deletes all items in the folder

  • Add folder. See How to create a new folder

  • More. Opens a list with various actions regarding folders

Additionally, there are buttons, that appear or disappear as you navigate the IceWarp products in the Dashboard.

Folder types in folder tree

There are different types of folders to help with sorting the emails.

Figure. Folder tree.

Yours : Folders only you can access. Any private or confidential material should be stored in these folders. You can, however, grant specific users rights (read, write, all and full) by clicking the Sharing and Permissions from the Context Menu.

Public : Folders that do not belong to a particular user. They contain files that everyone with the correct permission can access. The permissions are Read, Write, All and Full. Group Folders are created by Administrators or users with correct permissions.

Shared : Shared by user.